"WAKING UP" SCREEN



  • I just received my Zumi yesterday and just assembled the parts of it. Now, my Zumi gets stuck on the "Waking up..." screen with the closed eyes every time I try to boot it up. I've reset it and turned it off and on again multiple times as well as waited a good 20 minutes with no response. How can I fix this? I just called a couple of minutes ago
    thank you


  • administrators

    @thang123 Sorry to hear that! Our team would like to schedule a call with you to see the cause of the issue and try and resolve it. You will be receiving an email shortly to the email associated with your forum account. Thank you for your patience.


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