Never wakes up



  • Hi
    I have been having problem right from beginning i got Zumi. Not a pleasant experience at all. Initially the zumi doesnt go in straight line and could not resolve calibration issue despite doing as u suggested. Now it doesnt start at all. Always shows up waking u0_1596091357850_20200730_143613.jpg p on thr screen and doesnt wake up. I guess i have a problem in the product i received. Can i get a replacement product. Thanks.!


  • administrators

    Hi @krishna,
    Sorry to hear that! Can you take a look at your OLED (preferably without the shell) and let us know if it matches the one in the image below? You are looking for the bottom right numbers that are circled on the image.

    0_1596145857439_IMG_0706.jpeg


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